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Transport for NSW

Statutory authority of the New South Wales Government


Statutory authority of the New South Wales Government

FieldValue
agency_nameTransport for NSW
typeAgency
logoTransport for NSW logo.svg
logo_width250px
formed1 November 2011
preceding1Transport Construction Authority
preceding2Country Rail Infrastructure Authority
preceding3Roads and Maritime Services
jurisdictionNew South Wales
headquarters231 Elizabeth Street, Sydney
employees28,790 (2024–2025)
budget$23.11 billion (2024–2025)
minister1_nameJohn Graham MLC
minister1_pfoMinister for Transport
minister2_nameJenny Aitchison
minister2_pfoMinister for Roads and Minister for Regional Transport
chief1_nameJosh Murray
chief1_positionSecretary
chief2_nameHoward Collins
chief2_positionCoordinator-General
agency_typeStatutory authority
parent_agencyNew South Wales Department of Transport
keydocument1
keydocument5
website

Transport for NSW (TfNSW) is a New South Wales Government transport services and roads agency established on 1 November 2011. The agency is a different entity to the NSW Department of Transport, which is a department of the state government of New South Wales, and the ultimate parent entity of Transport for NSW.

The agency's function is to build transport infrastructure and manage transport services in New South Wales. Since absorbing Roads and Maritime Services (RMS) in December 2019, the agency is also responsible for building and maintaining road infrastructure, managing the day-to-day compliance and safety for roads and waterways and vehicle and driving license registrations.

The agency reports to the New South Wales Minister for Transport, Minister for Roads and the Minister for Regional Transport. The ministers are accountable to the Parliament of New South Wales.

History

Predecessor transport departments

Ministry of Transport (1932–1990)

In March 1932, the first Department of Transport in New South Wales was formed by the Lang Government. Following the dismissal of the Lang government and the appointment of the Stevens Government in May, in December 1932, the department was replaced by the Ministry of Transport, which was divided into three departments:

  • Department of Railways (until October 1972)
  • Department of Main Roads (until January 1989) – spun out from Ministry of Transport in March 1956
  • Department of Road Transport and Tramways (until June 1952)

In June 1952, the Department of Road Transport and Tramways was further split into:

  • Department of Transport and Highways, soon renamed the Department of Motor Transport (June 1952 – January 1989)
  • Department of Government Tram and Omnibus Services, soon renamed Department of Government Transport (June 1952 – October 1972)

In October 1972, the Department of Government Transport and Department of Railways were abolished and were replaced by the Public Transport Commission, which continued to be part of the Ministry of Transport. The Ministry of Transport was later briefly known as Ministry of Transport and Highway between January 1975 and October 1978. In January 1989, the Department of Main Roads, Department of Motor Transport, and Traffic Authority of New South Wales merged to form Roads & Traffic Authority (RTA).

Subsequent departments (1990–2011)

In January 1990, the Ministry of Transport was abolished and replaced by a new Department of Transport and its successors:

  • Department of Transport (January 1990 – April 2003) – briefly branded as Transport NSW between 2001 and April 2003
  • Transport Co-Ordination Authority (April 2003 – July 2003) – interim
  • Ministry of Transport (July 2003 – July 2009)
  • Department of Transport and Infrastructure (July 2009 – July 2010) – branded as NSW Transport and Infrastructure (NSWTI)
  • Transport NSW (July 2010 – April 2011)

Creation of Transport for NSW

After winning the 2011 state election, the new Liberal-Nationals government under Barry O'Farrell renamed the transport department from Transport NSW back to Department of Transport. Later that year, in November 2011, the Transport for NSW was formed as a government agency and subsumed the Transport Construction Authority and the Country Rail Infrastructure Authority, and took over the planning and coordination functions of RailCorp, the State Transit Authority and Roads and Maritime Services from the Department of Transport. It also absorbed the functions, assets and liabilities of Sydney Metro Authority, Public Transport Ticketing Corporation as well as some functions from the NSW Department of Planning & Infrastructure. Howard Collins , the former head of Sydney Trains appointed in 2013, is credited with remodelling the transport system after Transport for London.

The entities that were under Transport for NSW upon its creation, as underlined in the Transport Legislation Amendment Act 2011, were:

  • Roads and Maritime Services
  • Sydney Ferries
  • State Transit Authority
  • RailCorp

, the Department of Transport continues to exist as a government department and the ultimate parent entity of Transport for NSW and its entities.

Sydney Ferries

Main article: Sydney Ferries

Transport for NSW contracted the Sydney ferry services to Harbour City Ferries in 2011, who started operations in 2012 and then Transdev Sydney Ferries in 2019. Transport for NSW continues to own the ferry fleet and the Balmain shipyard through its entity "Sydney Ferries". This entity is not to be confused with the branding of ferries in Sydney, which also uses the brand "Sydney Ferries".

Purchase of Sydney Light Rail and Sydney Monorail

Main article: Metro Transport Sydney

Transport for NSW established the "MTS Holding Company" on 12 March 2012, and through the holding company, purchased Metro Transport Sydney, the owner of the Sydney Light Rail and the Sydney Monorail, on 23 March 2012 for $19.8 million. The Sydney Monorail was closed down on 1 July 2013, and on the same day, the Metro Light Rail brand was phased out as part of a broader rebranding and reorganisation of public transport services in New South Wales. The light rail also became under direct ownership of Transport for NSW. The process of shutting down Metro Transport Sydney and transferring assets to Transport for NSW was completed in September 2014 with the deregistration of MTS Holding Company.

New railway agencies

The operations and maintenance functions of RailCorp were passed on to two newly formed government agencies, Sydney Trains and NSW Trains in July 2013, initially as subsidiaries of RailCorp. However, Sydney Trains and NSW Trains are not controlled entities of RailCorp, but are instead controlled by Transport for NSW. The suburban services of CityRail (also a part of RailCorp) were transferred to Sydney Trains, while CountryLink (also a part of RailCorp) and the intercity services of CityRail were passed on to NSW Trains, trading as NSW TrainLink. As a result, CityRail and CountryLink were abolished.

In July 2017, Sydney Trains and NSW Trains became independent and standalone agencies under Transport for NSW, and ceased to be subsidiaries of RailCorp. At the same time, the Residual Transport Corporation (RTC) was formed. RailCorp continued to exist as the railway asset owner until 1 July 2020, when it was converted into a state-owned corporation and renamed Transport Asset Holding Entity (TAHE). The RTC will then own assets that are not suitable for TAHE ownership.

In July 2018, the Sydney Metro Delivery Office, which was formed in 2011, was converted into a standalone Sydney Metro operating agency under Transport for NSW, similar to Sydney Trains and NSW Trains.

Amalgamation of Transport and Road agencies

After the 2019 state election, the government announced they would be merging Roads and Maritime Services (RMS) into Transport for NSW, to integrate roads and transport into a single agency. Legislation to dissolve RMS and transfer its functions to Transport for NSW was passed in the NSW Parliament and granted royal assent in November 2019. RMS was dissolved and merged into Transport for NSW on 1 December 2019.

Parklands

On 1 April 2022, the Greater Sydney Parklands Trust was transferred from the Department of Planning and Environment (DPE) to Transport for NSW. The trust comprised Centennial Parklands (including Moore Park and Queens Park), Western Sydney Parklands, Parramatta Park, Callan Park and Fernhill Estate, and their individual park trusts. The Luna Park Reserve Trust, Place Management NSW and the Royal Botanic Gardens and Domain Trust and Smart Places Strategy were also transferred from DPE to Transport for NSW.

Purpose

The authority develops regulations, policies and legislation to ensure that transport is delivered to a high standard, meets community needs, protects assets and public money, minimises environmental impact, and ensures the community is safe. The authority manages an annual multibillion-dollar transport budget and in partnership with the transport operating agencies manages more than $106 billion in property, plant and equipment assets. Funding is provided for rail, bus, ferry, light rail, roads and community transport services and related infrastructure. The authority also funds concession schemes such as the School Student Transport Scheme, the Private Vehicle Conveyance Scheme, the School Drive Subsidy and the Taxi Transport Subsidy Scheme.

Organisational structure

State Transit
Point to Point Transport Commissioner Inspector

The authority was initially created as an integrated transport authority with six divisions, each headed by a deputy director general:

  • Customer experience – to ensure journeys are as simple and seamless as possible;
  • Planning and programs – to consolidate planning for all modes and develop a comprehensive transport masterplan;
  • Transport services – to ensure transport services cost-effectively meet the current and future needs of customers;
  • Transport projects – to manage major projects;
  • Freight and regional development – to coordinate freight services and facilities, with particular focus on regional NSW; and
  • Policy and regulation – to develop and oversight policies and laws pertaining to transport across the state

, Transport for NSW is structured as follows:

  • Operational divisions
    • Coordinator General
    • Road Maintenance and Resilience
    • Sydney Trains
    • NSW TrainLink
    • Sydney Metro
  • Enabling divisions
    • Finance, Technology and Commercial
    • People, Communication and Workplaces
  • Policy/Regulatory divisions
    • Safety, Policy, Environment and Regulation
  • Delivery division
    • Infrastructure Projects and Engineering
  • Voice of Customer division
    • Planning, Integration and Passenger
  • Secretary-led branches
    • Legal and Governance
    • Strategy
    • Security, Crisis and Emergency Management

Entities

The NSW Department of Transport comprises the following entities:

  • Transport Service of New South Wales
  • Transport for NSW and its divisions and entities

Transport Service of NSW is an agency created in November 2011, in charge of employing staff for Transport for NSW, which cannot directly employ staff, to undertake its functions. The Transport Service also directly employs staff for State Transit Authority (STA), as well as senior executives of Sydney Trains and NSW Trains.

, the entities of the Transport for NSW, as detailed in Transport Administration Act 1988, are:

  • NSW Trains
  • Sydney Ferries
  • State Transit Authority (STA)
  • Sydney Trains
  • NSW Trains
  • Residual Transport Corporation (RTC) – created in July 2017
  • Sydney Metro – created in July 2018
  • NSW Motorways

Out of these, STA, Sydney Trains, Sydney Metro, and NSW Trains are government transport agencies.

Departmental leadership

The following individuals have served as Secretary of Transport for NSW, or any precedent titles:

OrdinalNameTitleTerm startTerm endTime in officeNotes
Les WielingaDirector-General
Dave Stewart
Tim ReardonSecretary
Rodd Staples
Rob Sharp
Josh Murray*incumbent*

The Secretary of Transport for NSW is responsible to the Ministers listed below.

Ministers

The following ministers are responsible for administering the Transport cluster:

  • Minister for Transport, currently The Hon John Graham MLC
  • Minister for Roads and Minister for Regional Transport, currently The Hon Jenny Aitchison

Ultimately, the Ministers are answerable to the Parliament of New South Wales.

Public transport services

The branding for public transport in NSW, dubbed 'The Hop'
Bus (B) and light rail (L) roundels

Transport for NSW directly manages most train, bus, ferry and light rail services in New South Wales. The authority manages the route design, timetabling and branding of these services and also provides passenger information via printed material, a telephone service and a website. Operation of the services is contracted out to a mixture of other government-owned organisations and private enterprise.

Transport for NSW public transport services are simply branded Transport. The following sub-brands are used depending on the type of service:

  • Sydney Metro – rapid transit services in Sydney
  • Sydney Trains – suburban train services in Sydney
  • NSW TrainLink – medium and long distance train and coach services throughout the state and extending interstate into Australian Capital Territory, Victoria, South Australia and Queensland
  • Buses – bus services in Greater Sydney, Blue Mountains, Central Coast and Wollongong
  • Sydney Ferries – ferry services in Sydney
  • Sydney Light Rail – light rail services in Sydney
  • Newcastle Transport – bus, ferry and light rail services in Newcastle

Passengers made 765 million public transport journeys in the 2017-18 financial year. Patronage on the Sydney rail network increased during this period–customer patronage grew by 10.5 per cent, while intercity patronage grew by 11 per cent.

Transport NSW Info

Transport for NSW provides a trip planner and transport service information on its customer service website, , and via its 24-hour information line, 131 500. These services, outsourced to Serco since July 2010, were previously known as the Transport InfoLine or simply 131500. A parallel Teletype service for hearing and speech impaired passengers is available on 1800 637 500.

Infrastructure

Public transport projects

Current

ProjectModeCompletion date
Sydney Metro WestRapid transitwork=Time Outurl=https://www.timeout.com/sydney/news/heres-everything-we-know-so-far-about-sydneys-new-metro-fast-rail-system-031424access-date=23 March 2025archive-url=https://web.archive.org/web/20250220144305/https://www.timeout.com/sydney/news/heres-everything-we-know-so-far-about-sydneys-new-metro-fast-rail-system-031424url-status=livearchive-date=20 February 2025title=Here's everything we know about Sydney’s new Metro fast-rail systemfirst=Winnielast=Stubbsdate=11 November 2024}}
Sydney Metro City and Southwest (Southwest part)Rapid transit2026
Sydney Metro Western Sydney Airport (stage 1)Rapid transitApril
Regional Rail FleetRolling stockTBC
Parramatta Light Rail Stage 2Light railTBC
Digital Systems ProgramCommuter railFirst deployment area 2025
Safe, Accessible Transport (SAT) Program (formerly the Transport Access Program)Public transport interchangeongoing
Rail Service Improvement Program (formerly known as the More Trains More Services Program)Commuter railongoing
Power Supply Upgrade Programongoing
Opal Next GenOngoingquote=Other internal documents show Transport for NSW has been targeting September 2027 as a "go-live" date for the ticketing system, which is later than the original plans to complete the upgrade by mid-2026.work=The Sydney Morning Heraldfirst=Mattlast=O'Sullivanurl-access=subscriptionurl=https://www.smh.com.au/national/nsw/the-secret-warnings-of-sydney-commuters-being-forced-back-onto-opal-cards-20250103-p5l1xs.htmlaccess-date=14 January 2026title=The secret warnings of Sydney commuters being forced back onto Opal cardsdate=28 January 2025url-status=livearchive-date=27 January 2025archive-url=https://archive.today/20250127182647/https://www.smh.com.au/national/nsw/the-secret-warnings-of-sydney-commuters-being-forced-back-onto-opal-cards-20250103-p5l1xs.html}}

Completed

ProjectModeCompletedNotes
New Intercity Fleet (NIF) (Mariyung)Rolling stockOngoing since December 2024
Sydney Metro City & Southwest (City part)Rapid transitlast=Stubbsfirst=Winniedate=11 November 2024title=Here's everything we know about Sydney’s new Metro fast-rail systemurl=https://www.timeout.com/sydney/news/heres-everything-we-know-so-far-about-sydneys-new-metro-fast-rail-system-031424url-status=livearchive-url=https://web.archive.org/web/20250220144305/https://www.timeout.com/sydney/news/heres-everything-we-know-so-far-about-sydneys-new-metro-fast-rail-system-031424archive-date=20 February 2025access-date=23 March 2025work=Time Out}}
Kingsgrove to Revesby quadruplicationRail Clearways ProgramSuburban railApril 2013
Liverpool TurnbackJanuary 2014date=29 January 2015title=Liverpool Turnback Projecturl=https://www.railway-technology.com/projects/liverpoolturnbackpro/url-status=livearchive-url=https://web.archive.org/web/20241214102035/https://www.railway-technology.com/projects/liverpoolturnbackpro/archive-date=14 December 2024access-date=23 March 2025work=Railway Technology}}
Lilyfield – Dulwich Hill Light Rail ExtensionLight railMarch 2014
Monorail Removal ProjectMonorailApril 2014archive-url=https://web.archive.org/web/20240324003417/https://www.transport.nsw.gov.au/projects/current-projects/completed-projectsarchive-date=24 March 2024url=https://www.transport.nsw.gov.au/projects/current-projects/completed-projectswebsite=transport.nsw.gov.aupublisher=Transport for NSWtitle=Completed projectsaccess-date=23 March 2025url-status=live}}
Opal card rolloutElectronic ticketing systemDecember 2014
South West Rail LinkSuburban railFebruary 2015
Gosford passing loopsNorthern Sydney Freight CorridorFreight railFebruary 2015
North Strathfield underpassJune 2015
Epping to Thornleigh triplicationJune 2016
Wynyard WalkPedestrian20 September 2016
Northern Beaches B-Line (Sydney)Bus rapid transit26 November 2017
Newcastle Light RailLight rail
Sydney Metro NorthwestRapid transitMay 2019
Sydney Growth TrainsRolling stockSeptember 2019
CBD and South East Light RailL2 Randwick LineLight rail
L3 Kingsford Line
Digital Train Radio SystemHeavy railApril 2020
Automatic Train ProtectionHeavy railJune 2022
Redfern Station UpgradePublic Transport InterchangeOctober 2023
Parramatta Light Rail Stage 1L4 Westmead and Carlingford LineLight rail20 December 2024
Parramatta TurnbackHeavy railOctober 2016
MetroNet Removal ProjectRemoving an old train radio systemApril 2020
Hexham freight loopUpgrades to an existing freight route corridorJune 2012
Blacktown crossoverNew heavy rail facilitiesEarly 2018
Arncliffe Pedestrian LinkNew heavy rail facilitiesJuly 2016

Roads

Current

ProjectDescriptionCompletion date
Princes Highway upgradeUpgrading to four-lane dual carriageway from the Jervis Bay turnoff to link up with the Sydney Orbital Network near Mascotongoing
Warringah Freeway upgradeUpgrade to existing freeway2026
Western Harbour TunnelNew road tunnel2028
M12 MotorwayMotorway intended to connect to the new Western Sydney AirportPrior to the Airport's opening in 2026

Completed

ProjectDescriptionCompletion date
NorthConnexRoad tunnel31 October 2020
WestConnexRoad tunnel20 January 2023
Pacific Highway upgradeUpgrading to continuous minimum four-lane dual carriageway between Hexham and Tweed HeadsDecember 2020
Sydney GatewayNew motorway1 September 2024

Notes

References

References

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