Professional conference organiser

Role

PCOs can typically work as consultants for academic and professional associations. They usually provide complete service management for conferences, including conference design, abstract management software, program development, registration, site and venue selection and booking, audiovisuals, IT support, logistics, leisure management, marketing, printing and web services, sourcing speakers, funding, sponsorship and exhibitor sales, financial management and budget control.

Other companies offer related services, including travel agents and public relations companies. They tend to focus on limited areas such as destination management.

Size of market sector

Surveys of UK conference venues have found that PCOs or venue-finding agencies made a third of conference bookings. In 2006, UK-based conferences generated £7.6 billion in direct sales, giving PCOs a central role in some £2.5 billion revenue generation. The UK is ranked second behind the US for global market share of conferences. Thus, although there is no one source of global statistics for the conference market, PCOs are central to several billion dollars' worth of revenue generation worldwide.

References

References

1. [https://books.google.com/books?id=uKDnKFv3v0YC&dq=pco+conferences&pg=PT321 Conferences and Conventions: A Global Industry By Tony Rogers]
2. [http://www.lda.gov.uk/upload/doc/Perceptions_of_south_and_west_London_business_toursim_30_Jan_2007_1207121.DOC Information drawn from the British Conference Venues Survey 2005] {{webarchive. link. (July 28, 2011)
3. [http://www.visitscotland.org/british_20_conference.pdf Survey of Conferences in Scotland in 2006] {{webarchive. link. (April 11, 2009)
4. [http://goliath.ecnext.com/coms2/gi_0199-4999685/Service-quality-strengths-and-weaknesses.html Paid report in the Journal of Hospitality and Tourism Management (first part free)] {{webarchive. link. (December 7, 2007)