Daman (health insurance company)

Health fund management

Daman provides health fund management and administration services on behalf of several government entities, – with the main ones being on behalf of the Abu Dhabi Government – such as the Abu Dhabi Basic Plan: a subsidised standard policy with different premiums as per age group and status for low-income expatriates residing in the Emirate. And the Thiqa program, which is a comprehensive healthcare program offered by the Government of Abu Dhabi to UAE Nationals, and those of similar status in the Emirate.

Thiqa has been managed by Daman — the leading health insurance provider in the country — since 2008.

Health insurance

Daman offers a number of private insurance products across the UAE under its Enhanced portfolio, like; low to high-end customizable health insurance products (e.g. with modular benefits such as optical and dental), top-up plans, and medical travel insurance (inbound and outbound).

Medical network

Daman has 3,000 contracted healthcare providers in the UAE, with direct billing services across the country.

Online digital services

In 2021, Daman launched the "Hayakom Thiqa digital branch services", which allowed its Thiqa members to access Daman's entire portfolio of services online. Following the launch of the service, Daman has now made its digital branch offering available to all of its 2.5 million members across the UAE.

Cardless insurance

In 2017, Daman phased out the use of plastic insurance cards, when it linked the insurance policies to the Emirates ID number of their policy holders. Members do not need to show a regular insurance card when seeking treatment, as the treatment facility can obtain the insurance details of the patient using their Emirates ID number.

Diabetes management program

In 2010, the company launched its diabetes management program, a program that provides nutritional and exercise advice to their diabetic patients and provides them with personal and educational support. As of March 2021, over 17,000 patients have been enrolled in the program.

References

References

1. "UAE Health and Medical Insurance Market".
2. "Daman :: About us".
3. "Daman links insurance cards with Emirates ID".
4. "Daman Diabetes Management Programme enable over 60% of participants to maintain or reduce risk of complications".