Wheel-Trans

Paratransit system in Toronto, Ontario


title: "Wheel-Trans" type: doc version: 1 created: 2026-02-28 author: "Wikipedia contributors" status: active scope: public tags: ["toronto-transit-commission", "paratransit-services-in-canada"] description: "Paratransit system in Toronto, Ontario" topic_path: "geography/canada" source: "https://en.wikipedia.org/wiki/Wheel-Trans" license: "CC BY-SA 4.0" wikipedia_page_id: 0 wikipedia_revision_id: 0

::summary Paratransit system in Toronto, Ontario ::

::data[format=table title="Infobox bus transit"]

FieldValue
nameWheel-Trans
logoLogo of the Toronto Transit Commission.svg
logo_size150px
imageTTC Wheel Trans 9809.JPG
parentToronto Transit Commission
founded
headquartersLakeshore Bus Garage
service_areaToronto (city proper), Toronto Pearson International Airport
service_typeDoor-to-door paratransit
website
::

| name = Wheel-Trans | logo = Logo of the Toronto Transit Commission.svg | logo_size = 150px | image = TTC Wheel Trans 9809.JPG | image_caption = | company_slogan = | parent = Toronto Transit Commission | founded = | defunct = | headquarters = Lakeshore Bus Garage | locale = | service_area = Toronto (city proper), Toronto Pearson International Airport | service_type = Door-to-door paratransit | alliance = | routes = | destinations = | stops = | hubs = | stations = | lounge = | fleet = | ridership = | annual ridership = | fuel_type = | operator = | ceo = | leader_type = | leader = | website = Wheel-Trans is a paratransit system in Toronto, Ontario, Canada, provided by the Toronto Transit Commission (TTC). It provides specialized door-to-door accessible transit services for persons with physical and mental disabilities using its fleet of accessible minibuses or contracted accessible taxis. Users must register with the TTC who will typically grant access to those with permanent disabilities or show difficulty in traveling short distances. Wheel-Trans only provides service within the city of Toronto and accepts the regular TTC fare.

History

Wheel-Trans was born out of an initiative by the Trans-Action Coalition, a group led by Beryl Potter lobbying for transit accessibility in Toronto. The paratransit system was officially created in 1975 as a two-year pilot project contracted to Wheelchair Mobile and operated on behalf of Metropolitan Toronto and the province of Ontario until 1976. Only individuals using wheelchairs were accepted as the original 46 users of the pilot project, and rode at no cost. In 1977 the service was contracted to All-Way Transportation Corporation of Toronto before being taken over by the TTC in 1985.

Operations

Service provision

Service is provided by accessible buses and contracted accessible taxi mini-vans. Wheel-Trans is a door-to-door service. Rides can be reserved up to one week in advance by calling the reservation line, by using the automated Ride-Line touch-tone phone service or by using the recently launched Wheel-Trans Online Trip Booking website.

Fleet

Main article: Toronto Transit Commission bus system

Wheel-Trans buses operates as part of the main TTC fleet but do not include wheelchair accessible buses from the regular fleet.

Contracts

Most of Wheel-Trans operations are provided by the TTC, but some of the services are contracted out to private operators.

Able Atlantic Taxi

::data[format=table title=""]

Make/modelDescription# passengersYear acquiredYear retiredNotes
Chrysler CaravanConverted van2
::

Bee Line Taxi

Beck Taxi

::data[format=table title=""]

Make/modelDescription# passengersYear acquiredYear retiredNotes
Chevrolet UplanderConverted van41998June, 2011
Chevrolet VentureConverted van41998June, 2011
Dodge Grand CaravanConverted Van41997
Toyota SiennaConverted Van42005
Ford Transit ConnectModified Vehicle5 (Includes Wheelchair)2015
Plymouth VoyagerConverted Van51996November, 2002
Toyota CamrySedan42007
MV-1 (Mobility-Vehicle 1)Minivan2 (Wheelchairs)2013
Toyota CorollaSedan42015
Ford Crown VictoriaSedan419942008
::

Royal Taxi

::data[format=table title=""]

Make/modelDescription# passengersYear acquiredYear retiredNotes
Dodge Grand Caravan SportConverted van2Used as TTL vehicle or for Wheel-Trans contracted taxicabs.
Pontiac MontanaConverted van2Retired - Toronto Municipal Licensing and Standards no longer allow this vehicle in service, as it does not meet requirements to operate as a taxicab.
Chevrolet VentureConverted van2All vehicles in fleet retired as of April 8, 2009. This vehicle may not enter service as it does not meet requirements to operate as a taxicab.
Ford Crown VictoriaSedan419962008
::

Scarboro City Cab

::data[format=table title=""]

Make/modelDescription# passengersYear acquiredYear retiredNotes
Dodge Grand Caravan SportConverted van2
::

Toronto Para Transit

::data[format=table title=""]

Make/modelDescription# passengersYear acquiredYear retiredNotes
Chevrolet Venture-Kino Maxi ShuttleConverted van2
Chrysler CaravanConverted van2
::

Wheelchair Taxi

::data[format=table title=""]

Make/modelDescription# passengersYear acquiredYear retiredNotes
Ford E350 minibusConverted van~3
Chrysler CaravanConverted van2
Chrysler Sprinter vanConverted van2
Ford Transit ConnectConverted van42014
::

Accessibility outside of Wheel-Trans

Main article: Toronto Transit Commission accessibility

As for 2017, all 1,869 buses are low floor to allow for easy accessible by mobility devices. While all subway trains are accessible, only 35 of the 69 stations have elevators. The Flexity Outlook streetcars are fully accessible. However, not all stops are easily accessible for customers in wheelchairs, particularly in winter.

References

References

  1. (2019). "Urban Transport: A Century of Progress?". Taylor and Francis.
  2. (1989-01-16). "Wheel-Trans called a 'mess' since the TTC took over: [FIN Edition]". Toronto Star.

::callout[type=info title="Wikipedia Source"] This article was imported from Wikipedia and is available under the Creative Commons Attribution-ShareAlike 4.0 License. Content has been adapted to SurfDoc format. Original contributors can be found on the article history page. ::

toronto-transit-commissionparatransit-services-in-canada