Sony Dash

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Personal internet viewer

title: "Sony Dash" type: doc version: 1 created: 2026-02-28 author: "Wikipedia contributors" status: active scope: public tags: ["sony-products", "internet-audio-players", "computer-related-introductions-in-2010"] description: "Personal internet viewer" topic_path: "general/sony-products" source: "https://en.wikipedia.org/wiki/Sony_Dash" license: "CC BY-SA 4.0" wikipedia_page_id: 0 wikipedia_revision_id: 0

::summary Personal internet viewer ::

::data[format=table title="Infobox information appliance"]

FieldValue
nameSony Dash
image[[File:Sony Dash CES Cropped.jpg
captionSony Dash at the 2010 Consumer Electronics Show.
manufacturerSony Electronics
release_date
osModified Chumby software
inputMicrophone, accelerometer,
digital ambient light sensor
USB 2.0 (Mass Storage Class)
cameraNone
powerAC 120 V, 0.6 A,60 Hz,
battery only functions as clock backup
storageNo user accessible memory
displayWVGA resolution (800x480) 7.0" (measured diagonally)
soundStereo speakers; variable output headphone jack
connectivityWi-Fi : 802.11b/g, 2.4 GHz WPA, WPA2, WEP(Open only) encryption WiFi certified
online_services
dimensionsApprox. 7-7/16 x 5-5/8 x 2-3/8" (WHD)
weightApprox. 1.2 lbs (.54 kg)
touchpadProjected capacitive single-touch touchscreen
relatedWalkman X Series
Sony Reader
Chumby
price$199
::

::callout[type=note] the personal internet viewer ::

| name = Sony Dash | image = [[File:Sony Dash CES Cropped.jpg|250px]] | caption = Sony Dash at the 2010 Consumer Electronics Show. | manufacturer = Sony Electronics | type = | release_date = | lifespan = | units_sold = | media = | os = Modified Chumby software | input = Microphone, accelerometer, digital ambient light sensor USB 2.0 (Mass Storage Class) | camera = None | power = AC 120 V, 0.6 A,60 Hz, battery only functions as clock backup | cpu = | storage = No user accessible memory | memory = | display = WVGA resolution (800x480) 7.0" (measured diagonally) | sound = Stereo speakers; variable output headphone jack | connectivity = Wi-Fi : 802.11b/g, 2.4 GHz WPA, WPA2, WEP(Open only) encryption WiFi certified | online_services = | dimensions = Approx. 7-7/16 x 5-5/8 x 2-3/8" (WHD) | weight = Approx. 1.2 lbs (.54 kg) | touchpad = Projected capacitive single-touch touchscreen | related = Walkman X Series Sony Reader Chumby | price = $199

The Sony Dash (occasionally stylized as Sony dash) was a digital alarm clock and internet-connected device manufactured by Sony, in partnership with Chumby. It had a touch screen which the user could use to browse information or listen to music. It was positioned as a personal internet viewer, with expandable capabilities through the use of widgets.

History

Sony announced the Dash at the 2010 Consumer Electronics Show. It was made available for sale in late April 2010. Originally the device was only usable in the United States, with users in other countries being locked out with the message "Error: Missing XAPI Service Mode". On June 25, Sony released a software upgrade allowing Dash to be used in other (if not all) countries, however subsequently restricted international service again in November 2011. The device does not have international power settings, and can only be powered by mains electricity of 120 volts, at 60 Hz, though this was confirmed false by different foreign users online, that the power adapter is able to work in 220 volts, requiring only the plug adapter.

Sony introduced two updated versions of the Dash hardware in September 2011. The HID-B7 and HID-B70 refreshed the hardware, with the HID-B70 adding a battery backup. This revision of the Dash device removed Netflix and YouTube streaming support.

On March 14, 2015 the Sony Dash stopped supporting all streaming content, including Netflix, Pandora, Slacker, and YouTube, although the device continued to authenticate with Sony and act as an alarm clock. While there has been no public response from the company, such service returned on April 24, 2015.

As of March 2016, Sony continued to provide limited support for the Dash, such as promised fixes for a leap year issue and a firmware update to address a problem with the control panel.

In April 2017, Sony announced that it "will no longer support dash devices and functionality will terminate" as of July 2017.

Chumby has initiated a program to try and offer continued support after Sony discontinued service.

Chumby released their Dash patch on August 6, 2017 to allow Dashes to connect with the Chumby servers.

Public reception

Public reception to the Sony dash was mixed, with most positive feedback coming to the conclusion that it was a fun, but not necessarily practical, device. Negative feedback was mainly centered around the UI and speed of the device, with some criticizing its usefulness.

It was listed in Mumbai Mirror's "The best of CES 2010" article, received "Recommended Product" status from Digital Trends, and received Engadget's "Fourth Screen Award for Best New Home Internet Appliance" Switchies Award.

Tech columnist David Pogue stated that the Sony Dash was neither quick nor satisfying. David Carnoy of CNET called it "a good move for Sony, though [I]'d like to see the Dash shave a few bucks off its list price." PCMag's review indicated that "As a template for the alarm clock of the future, the Dash succeeds, but when it attempts to be an entertainment hub, it falls a bit short."

Legal action

A class action lawsuit was filed by Richard Grisafi in 2020, alleging that Sony's "always-on" marketing was false and misleading, and that "The SONY Dash was only functional for a commercially unreasonable time." The lawsuit was settled in 2021 for 1.6 million dollars, with each plaintiff eligible for up to $35

References

Notes

References

  1. "HID-C10 {{!}} Dash™ {{!}} Sony {{!}} Sony Store USA".
  2. ""Sony Dash features"".
  3. Pogue, David. (2010-05-06). "Here's the Dash... Hold On, What's a Dash?".
  4. "Sony announces Dash Internet application viewer - The H Open: News and Features".
  5. "The Sony Dash is now available (for real this time) {{!}} TechCrunch".
  6. link. (2010-12-04)
  7. "Wi-Fi Alarm Clock with Apps | Dash Information Alarm Clock | HID-B7 | Sony USA".
  8. "Sony US - Sony US".
  9. (14 September 2011). "Sony's Dash gets a new lease on life, we stop to wonder why {{!}} Engadget".
  10. "Re: HID C10, error; a network error has occurred - Page 18 - Sony's Community Site".
  11. "Re: HID C10, error; a network error has occurred - Page 26 - Sony's Community Site".
  12. [https://us.en.kb.sony.com/app/answers/detail/a_id/72653/c/65,66/ Unknown]{{Dead link. (March 2022)
  13. "Sony eSupport - HID-C10 - Drivers & Software".
  14. "Support for Sony products | Sony USA".
  15. "Sony dash (Page 1) — chumbysphere forum".
  16. "Chumby Software for Sony dash™ (Page 1) — Sony dash — chumbysphere forum".
  17. Bell, Donald. "Sony Dash review: Sony Dash".
  18. Bell, Ian. (2010-10-26). "Sony Dash Review".
  19. Zatz, Dave. (2010-05-02). "Hands on the Sony Dash (Widgety)".
  20. "Sony Dash - Gadget Reviews by Mobile Tech Review".
  21. "The best of CES 2010".
  22. (2011-01-02). "Switched On: The 2010 Switchies".
  23. Pogue, David. (2010-05-06). "Here's the Dash... Hold On, What's a Dash?".
  24. bio, See full. "Look out, Chumby--here comes the Sony Dash".
  25. "Sony Dash Personal Internet Viewer (HID-C10)".
  26. "#1 in GRISAFI v. SONY ELECTRONICS, INC. (D.N.J., 2:18-cv-08494) – CourtListener.com".
  27. "$400K Payday for Law Firm Behind Sony's Settlement Over Devices That Became Obsolete".
  28. Nguyen, Anthony. "Sony Dash Device Support Archives".

::callout[type=info title="Wikipedia Source"] This article was imported from Wikipedia and is available under the Creative Commons Attribution-ShareAlike 4.0 License. Content has been adapted to SurfDoc format. Original contributors can be found on the article history page. ::

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