PROFECO

---

title: "PROFECO" type: doc version: 1 created: 2026-02-28 author: "Wikipedia contributors" status: active scope: public tags: ["federal-law-enforcement-agencies-of-mexico", "prosecution-services", "consumer-rights-agencies"] description: "Mexican consumer rights agency" topic_path: "law" source: "https://en.wikipedia.org/wiki/PROFECO" license: "CC BY-SA 4.0" wikipedia_page_id: 0 wikipedia_revision_id: 0

::summary Mexican consumer rights agency ::

::data[format=table title="Infobox government agency"]

Field	Value
name	Office of the Federal Prosecutor for the Consumer
native_name	Procuraduría Federal del Consumidor
logo	PROFECO 2024.svg
logo_size	180px
logo_caption	Official logo
logo_alt	Logo of PROFECO
image	PROFECOBldgDF.JPG
image_size	180px
image_caption	Offices in Mexico City
image_alt	PROFECO Offices in Mexico City
formed
preceding1
superseding1
jurisdiction	Federal government of Mexico
headquarters	Avenida José Vasconcelos 208, Colonia Condesa, Cuauhtémoc, 06140 Mexico City, Mexico
coordinates
minister1_pfo
deputyminister2_pfo
chief2_position
parent_agency_type
child2_agency
keydocument1
website
::

| name = Office of the Federal Prosecutor for the Consumer | native_name = Procuraduría Federal del Consumidor | type = | logo = PROFECO 2024.svg | logo_size = 180px | logo_caption = Official logo | logo_alt = Logo of PROFECO | image = PROFECOBldgDF.JPG | image_size = 180px | image_caption = Offices in Mexico City | image_alt = PROFECO Offices in Mexico City | formed = | preceding1 = | superseding1 = | agency_type = | jurisdiction = Federal government of Mexico | status = | headquarters = Avenida José Vasconcelos 208, Colonia Condesa, Cuauhtémoc, 06140 Mexico City, Mexico | coordinates = | employees = | budget = | minister_type = | minister1_name = | minister1_pfo = | deputyminister_type = | deputyminister1_name = | deputyminister1_pfo = | deputyminister2_name = | deputyminister2_pfo = | chief1_name = | chief1_position = | chief2_name = | chief2_position = | parent_department = | parent_agency = | parent_agency_type = | child1_agency = | child2_agency = | keydocument1 = | website = | agency_id = | map = | map_size = | map_caption = | map_alt = | footnotes = | embed =

The Procuraduría Federal del Consumidor, or Office of the Federal Prosecutor for the Consumer (PROFECO, for short), is an organization of the Mexican government led by on the Attorney General. Mexico became the second Latin American nation to pass a Federal Consumer Protection Law, on February 5, 1976, and later became the first to create an Office for the Prosecutor. By 1982, the Office had 32 representations, one in each state and one in the Federal District. PROFECO has in total 51 offices all over the republic, and its main office is in Mexico City. The most recent reform of this federal law was signed by the Mexican president Enrique Peña Nieto at the beginning of 2018.

PROFECO works together with other organizations like CPSC (U.S. Consumer Product Safety Commission) from the United States. and Health Canada from Canada to guarantee that imported products are safe for consumers. In February 2018, the representatives of these three organizations met in the U.S. to sign a memorandum of understanding (MOU). With this agreement these three countries compromised to ensure the quality of imported products for south and North American consumers. The representative of PROFECO in this meeting was the attorney Rogelio Cerda Perez, who has been the federal consumer attorney since August 2017.

::figure[src="https://upload.wikimedia.org/wikipedia/commons/b/b7/Logo_de_ProFeCo.jpg" caption="PROFECO's previous logo"] ::

Objectives

• Protect consumers against abuses or fraud by companies operating in Mexico.
• Provide information to help consumers make good decisions when they need to buy products.
• Inform the community about their rights and obligations as consumers.
• Create and put in practice new methods to provide prompt attention for consumer complaints.

Programs

• The Good Weekend (El Buen Fin): a shopping weekend intended to stimulate the economy by encouraging consumption
• Who is Who on the Prices (Quien es Quien en los Precios (QQP)): PROFECO collects information about prices of products that consumers buy regularly. They make a list comparing the prices of these products at different stores, and share this information with the consumers to help them decide where is the best place to buy.
• Consumer magazine: PROFECO has published this monthly magazine for more than 40 years. In this magazine consumers will find a wide variety of information about daily life, like comparison of products, recipes, studies and alerts.

Current Commissioners

::data[format=table]

Name	Position	Sworn in
César Iván Escalante Ruiz	Federal consumer procurator	October 2024
Raymundo Rodríguez Diego	Verification Deputy Attorney	April 2017
Pedro Fernando Flamand Gutiérrez	General Coordinator of Administration	--
Omar Cervantes Rodríguez	General Director of Social Communication	October 2017
Rafael Ochoa Morales	Legal Deputy Attorney	March 2016
María de los Ángeles Jasso Cisneros	Deputy Attorney General	September 2017
Héctor Alejandro Gutiérrez Ordaz	General Director of Planning and Evaluation	November 2015
Carlos de Jesús Ponce Beltrán	Deputy Attorney for Telecommunications	September 2015
Juan Carlos Estefan Mafud	General Coordinator of Education and Dissemination	November 2017
Humberto Lepe Lepe	General Director of Delegations	August 2017
::

References

References

1. "Procuraduría Federal del Consumidor {{!}} Gobierno {{!}} gob.mx".
2. (2018-11-01). "DECRETO por el que se reforman y adicionan diversas disposiciones de la Ley Federal de Protección al Consumidor".
3. "Gale - Product Login".
4. Commission, U.S. Consumer Product Safety. "North America Product Safety Regulators Agree to Increase Cooperation on Consumer Product Safety; Trilateral MOU Signed at Annual Meeting of Multi-Stakeholder Association".
5. "Ex delegado del PRI en Puebla es nombrado nuevo titular de la PROFECO".
6. DGI. "Procuraduría Federal del Consumidor".
7. "¿Qué hacemos?".
8. "El Buen Fin 2018".
9. "Quién es Quién en los Precios".
10. Consumidor, Procuraduría Federal del. "Revista del Consumidor".
11. "Revista del Consumidor septiembre 2018". Issuu.
12. "Procuraduría Federal del Consumidor {{!}} Gobierno {{!}} profecogobmx.com/".

::callout[type=info title="Wikipedia Source"] This article was imported from Wikipedia and is available under the Creative Commons Attribution-ShareAlike 4.0 License. Content has been adapted to SurfDoc format. Original contributors can be found on the article history page. ::