CiviCRM

Quality 0.50 · 0 views · Updated 2 months ago

Constituency relationship management suite

title: "CiviCRM" type: doc version: 1 created: 2026-02-28 author: "Wikipedia contributors" status: active scope: public tags: ["customer-relationship-management-software", "free-customer-relationship-management-software", "free-software-programmed-in-php", "joomla-extensions", "software-using-the-gnu-affero-general-public-license", "free-database-management-systems"] description: "Constituency relationship management suite" topic_path: "technology/databases" source: "https://en.wikipedia.org/wiki/CiviCRM" license: "CC BY-SA 4.0" wikipedia_page_id: 0 wikipedia_revision_id: 0

::summary Constituency relationship management suite ::

::data[format=table title="Infobox software"]

FieldValue
nameCiviCRM
developerCiviCRM LLC
released
latest release version6.5
latest release date
programming languagePHP (8.0+)
genreCustomer Relationship Management
licenseAGPLv3
website
::

| name = CiviCRM | logo = | screenshot = | caption = | collapsible = | developer = CiviCRM LLC | released = | latest release version = 6.5 | latest release date = | operating system = | programming language = PHP (8.0+) | genre = Customer Relationship Management | license = AGPLv3 | website = CiviCRM ( C-R-M) is a web-based suite of internationalized open-source software for constituency relationship management that falls under the broad rubric of customer relationship management. It is specifically designed for the needs of non-profit, non-governmental, and advocacy groups, and serves as an association-management system.

CiviCRM is designed to manage information about an organization's donors, members, event registrants, subscribers, grant-application seekers and funders, and case contacts. Volunteers, activists, and voters – as well as more general sorts of business contacts such as employees, clients, or vendors – can be managed using CiviCRM.

Description

CiviCRM's core system tracks contacts, relationships, activities, groups, tags and permissions, while additional components keep track of contributors (CiviContribute), events (CiviEvent), member lists (CiviMember), cases (CiviCase), grants (CiviGrant), campaigns (CiviCampaign), petitions (CiviPetition), bulk mailings (CiviMail), and reports (CiviReport). These components can be activated or deactivated to meet the needs of the specific organization. These and other features are also available on a smartphone through CiviMobile.

As of version 6.0, CiviCRM can be used by itself (standalone) or can be deployed in conjunction with either the Backdrop CMS, Drupal, Joomla! or WordPress content management systems (CMS). It is supported by many hosting and professional services companies and there is an official cloud-hosted version called CiviCRM Spark. Both the Drupal and Joomla! professional associations use CiviCRM. CiviCRM's license is the GNU AGPL 3.

There are a wide and growing number of integration modules with these CMSes to leverage their strengths. A large number of tokens are available for inclusion in HTML or plaintext emails, or for producing PDF files for printing. Data-integration formats supported include RSS, JSON, XML, and CSV. Supported programming interfaces include REST, server PHP and client JavaScript APIs, a CMS-agnostic extensions framework, and Drupal and Symfony style hooks.

There is a Mattermost community chat, and community and development discussion can be found on CiviCRM's Gitlab.

CiviCRM downloads are available from both the official site, CiviCRM.org, and SourceForge, where it was 'project of the month' for January 2011.

A number of notable optional extensions have been released over the years, including an integration with the responsive open source email template builder Mosacio, the RiverLea theme (a new default theme for the administrative interface), and the CiviRules extension (which allows the system to apply actions based on rulesets).

Structure and finances

CiviCRM is incorporated in California as a limited liability company, but operates as a not-for-profit organization. The company registered its name and logo as a trademark in the United States in 2017.

The CiviCRM software can be downloaded and used at no cost, but organizations and individuals can pay for CiviCRM membership. The company also receives income from grants, sponsorships, and licensing of extended support releases. Third-party businesses which provide CiviCRM services can be granted partner status, and are encouraged to contribute a percentage of their income to the company.

Software development is by employees known as the Core Team, while many extensions and CMS modules are contributed by the community. GitLab is used for all software projects.

Users

CiviCRM is used by many large NGOs including the Canadian Ski Patrol, Creative Commons, the Free Software Foundation, CERN, and the Wikimedia Foundation for their fundraising. CiviCRM is also used by Kabissa to provide CRM capabilities to over 1,500 organizations, mostly in Africa and by the National Democratic Institute to provide CRM capabilities to emerging political parties in several countries.

Other users include the Green Party of England and Wales, the Institute of Fisheries Management, the Australian Greens, and the British Association of Social Workers.

References

References

  1. "Project of the Month, January 2011: CiviCRM". Sourceforge.net.
  2. (9 August 2025). "CiviCRM 6.5".
  3. "Requirements". CiviCRM System Administrator Guide.
  4. (2008-07-25). "An assessment of CiviCRM for non-profits". Opensourceexperiments.wordpress.com.
  5. "CiviCRM, Free CRM for Nonprofits". Tmcnet.com.
  6. [http://civicrm.org/aboutcivicrm About CiviCRM] {{Webarchive. link. (2013-04-30 , official site, accessed July 22, 2010.)
  7. "About {{!}} CiviMobile – a mobile application for CiviCRM".
  8. "Requirements – System Administrator Guide – CiviCRM documentation".
  9. "Find an Expert {{!}} CiviCRM".
  10. "CiviCRM Spark {{!}} Spark gives you the power of the leading open source CRM for non-profits without the overhead of managing or maintaining the system.".
  11. "API Intro – Developer Guide – CiviCRM Documentation".
  12. "Extensions – System Administrator Guide – CiviCRM Documentation".
  13. "Hooks Introduction – Developer Guide – CiviCRM Documentation".
  14. "Participate". CiviCRM Community Site.
  15. "Mosaico CiviCRM Integration {{!}} CiviCRM".
  16. "RiverLea theme {{!}} CiviCRM".
  17. "CiviRules {{!}} CiviCRM".
  18. "Become a member".
  19. "CIVICRM Trademark of CIVICRM LLC".
  20. "CiviCRM Annual Report & 2025 Roadmap".
  21. "Become a Partner".
  22. "Core Team".
  23. "Explore Groups".
  24. Yergler, Nathan. (2010-04-22). "Transcript of Creative Commons CTO talk on using CiviCRM". Yergler.net.
  25. "Free Software Foundation: Time for nonprofits to leave proprietary fundraising software systems behind". Fsf.org.
  26. "Application draft 2015 – CRM – CiviCRM Wiki".
  27. [http://blog.wikimedia.org/2009/06/10/wikimedia-fourkitchens-support-civicrm-development/ Wikimedia & FourKitchens support CiviCRM development] Wikimedia blog, June 10th, 2009
  28. Ekine, Sokari. (2008-03-27). "PBS MediaShift: Africa's Social Media Conundrum". Pbs.org.
  29. Third Sector Design
  30. Institute of Fisheries Management https://ifm.org.uk/civicrm/?page=CiviCRM&q=civicrm%2Fevent%2Finfo&reset=1&id=150
  31. "The Australian Greens".
  32. "The new CiviCase Blog Post 2: Using CiviCase for Case Management {{!}} CiviCRM".

::callout[type=info title="Wikipedia Source"] This article was imported from Wikipedia and is available under the Creative Commons Attribution-ShareAlike 4.0 License. Content has been adapted to SurfDoc format. Original contributors can be found on the article history page. ::

customer-relationship-management-softwarefree-customer-relationship-management-softwarefree-software-programmed-in-phpjoomla-extensionssoftware-using-the-gnu-affero-general-public-licensefree-database-management-systems