AKQA

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Digital agency

title: "AKQA" type: doc version: 1 created: 2026-02-28 author: "Wikipedia contributors" status: active scope: public tags: ["advertising-agencies-of-the-united-kingdom", "advertising-agencies-of-the-united-states", "marketing-companies-established-in-2001", "companies-based-in-san-francisco", "digital-marketing-companies-of-the-united-kingdom", "wpp-plc", "2001-establishments-in-california"] description: "Digital agency" topic_path: "geography/united-kingdom" source: "https://en.wikipedia.org/wiki/AKQA" license: "CC BY-SA 4.0" wikipedia_page_id: 0 wikipedia_revision_id: 0

::summary Digital agency ::

::data[format=table title="Infobox company"]

Field	Value
name	AKQA
logo	AKQA-Logo.svg
logo_size	200px
type	Subsidiary
foundation
founder	Ajaz Ahmed
area_served	Worldwide
key_people
services	CRM
E-commerce
Technology services
Media, search and analytics
(Digital) business transformation and Consulting
Interface design
Product development
Digital content creation and distribution
Social media marketing
num_employees	6000
homepage
::

AKQA is a full-service digital experience design, development and communications agency owned by WPP. It was founded in London in 1994 and expanded internationally in 2001 through a merger with agencies based in the United States and Singapore. It operated as an independent agency until 2012, when it was acquired by WPP. Initially the firm focused on technology and digital projects, later broadening its focus on design and innovation to services including product and spatial design, and more recently the use of AI. In 2020, WPP announced it was merging Grey Group with AKQA to create the AKQA Group. The resulting agency has around 6,000 employees in 50 countries.

History

AKQA was founded in the United Kingdom in 1994. Ajaz Ahmed launched the firm at age 21 after leaving university before graduating, as he wanted to start a multimedia business quickly while interest in the web was increasing. The agency initially focused on digital projects, including product development. One of AKQA's early clients was Virgin, for which the agency designed the first website capable of broadcasting live radio over the Internet for Virgin Radio. Other initial clients included Microsoft, McDonald's, BMW, and Coca-Cola. James Hilton, Matthew Treagus and Dan Norris-Jones are credited as co-founders for their early leadership roles - all joining the business in 1995.

As it grew in the late 1990s, it added capabilities including a consultancy arm, to meet with client demand for Internet strategy consulting. By 1999, it was ranked as the largest independent new media agency in the United Kingdom, and had been valued at £26 million.

In 2001, the company received an investment of $71 million from Accenture and merged with three other agencies to expand internationally. The London-based agency, then known as AKQA New Media, merged with Citron Haligman Bedecarré in San Francisco, Magnet Interactive in Washington, D.C., and The AdInc in Singapore. The merger led to the formation of AKQA as an international marketing agency.

Private equity firm General Atlantic acquired a majority stake in AKQA in early 2007. Media reports valued the deal at approximately $250 million. with approximately 700 employees and revenues of around $99 million.

The firm was listed as one of AdAge's agencies of the decade in 2009. AdAge noted that AKQA had weathered the bursting of the dot-com bubble, growing its staff and remaining independent.{{cite news |last= |first= |date=14 December 2009 |title=Book Of Tens: Agencies of the Decade |url=https://adage.com/article/print-edition/book-tens-agencies-decade/141055 |work=AdAge |location= |access-date=11 November 2020}} Its growth continued through the recession of 2007 to 2009, as it added around 200 employees and opened offices in Berlin and El Salvador by 2010.

WPP acquired a majority stake in the agency in 2012, buying out General Atlantic and taking part of the shares that had been owned by AKQA's management. The total company valuation based on the deal was $540 million. At the time, there had been a trend of marketing holding companies purchasing digital agencies, and AKQA had been considered the largest digital agency that was still independent. AKQA became an autonomous subsidiary of WPP, with Ahmed as its CEO and Bedecarré as chairman.

The firm received the Queen's Awards for Enterprise in 2014, in the "Innovation" category for "consistent contribution and outstanding achievement". The following year, the agency won four gold Cannes Lions and had received the most awards of any other UK digital agency at Cannes Lions International Festival of Creativity 2015.

In November 2020, WPP announced that Grey Group would be merged with AKQA, as part of the holding company's efforts to consolidate its agencies. The AKQA and Grey brands continued to exist separately, and WPP said it planned to combine the companies over time into one resulting agency named AKQA Group.

In October 2024, WPP announced that, 30 years after founding the company, Ajaz Ahmed had resigned as Chief Executive Officer of AKQA Group. In July 2025, Baiju Shah, previously Accenture Song's Chief Strategy Officer, was appointed Chief Executive Officer.

Operations

The agency is majority owned by WPP and operates as an autonomous subsidiary. It is managed by founder and chief executive, Ajaz Ahmed, The agency's services include experience design, as well as product and spatial design. including web and mobile app development, e-commerce and interactive campaigns.

As of 2020, prior to the merger with Grey Group, AKQA had approximately 2,000 employees globally, in around 30 studios. The agency's locations included studios in: Europe in Denmark, France, Italy, the Netherlands, Sweden, and the United Kingdom; in the US, and El Salvador; India, and in Africa and the Middle East in Egypt, the UAE and South Africa.

Major work

In 2005, the agency designed the user interface for the Xbox 360, creating a dashboard and guide for users to navigate the gaming and entertainment functions of the console. This was the first video game console project that AKQA had worked on, and marked the first time an agency was involved in development of a major gaming console. A team at AKQA developed the interface design and worked with focus groups in different countries to test prototypes.{{cite news |last=Oser |first=Kris |date=19 May 2005 |title=AD Agency Creates New Xbox 360 Console Interface |url=https://adage.com/article/digital/ad-agency-creates-xbox-360-console-interface/45819 |work=AdAge |location= |access-date=18 December 2020}} The project launched AKQA's interface design practice.

As an interactive project for Coca-Cola, the agency developed an animated website creating an online version of Coke's "Happiness Factory" from its TV advertisement campaign. The site was called "Now Hiring" and led visitors through a virtual application to become a pretend employee at the Happiness Factory and learn about the characters from the advertisements. The site was animated and represented the imagined world inside of a Coke vending machine. As the site was intended to be accessible to visitors from different countries, AKQA created a new language for the Happiness Factory that was then translated using subtitles for the respective language for each of the 40 different markets where it was available.

In 2011, it developed an updated version of the iPhone fitness app for Nike, the Nike Training Club app. The agency undertook research into the app's target audience and then developed a new app design and interface. The app was marketed towards women, as a "personal trainer in your pocket", providing guided workouts and functionality to sync the user's own music from their iTunes library. Within the month of its launch, the app was the top free health and fitness app in the iTunes store by number of downloads. According to Nike, by December 2011, the number of downloads exceeded 2.8 million.

Also for Nike, the agency worked to create an interactive LED basketball court for the company's Nike Rise campaign, promoting the brand in China. The court was named "House of Mamba" based on the nickname for Kobe Bryant, and was built from LED screens with a protective glass layer and a coating to make the court grip and feel like a standard basketball court. Motion sensors were used to make the court interactive, so that different patterns and colors would indicate a player's movements. The Nike Rise campaign held a competition for young Chinese basketball players to train with Bryant, which culminated in 30 chosen players training with him on the interactive court. As of 2016, the project had received the most awards of any of AKQA's work to date, including three Cannes Gold Lions awards in 2015.

In 2015, the agency developed an interactive experience for Usher's Chains music video titled "Don't Look Away". AKQA worked with music streaming platform Tidal to make the video with facial recognition software that used the viewer's webcam to track whether they are looking at the screen.{{cite news |last1=Coffee |first1=Patrick |date=22 October 2015 |title=AKQA and Usher Insist That You Stare Into the Eyes of the Victims of Violence |url=https://www.adweek.com/agencyspy/akqa-and-usher-insist-that-you-stare-into-the-eyes-of-the-victims-of-violence/95971/ |work=AdWeek |location= |access-date=18 December 2020}} The video's theme is racial injustice, and showed images of unarmed victims of racially motivated killings or police brutality overlaid with captions about the events; if the viewer looked away the music would stop and the words "Don't look away" would appear on screen.

For BBC Earth, AKQA created The Story of Life app in celebration of naturalist David Attenborough's 90th birthday in 2016. The app included approximately 1,000 video clips from his nature documentaries and represented the largest digitally-released collection of his documentary work. The app included a tool for users to make their own documentaries using the clips.

In 2019, the agency won the Cannes Lions Media Grand Prix for their Air Max Graffiti Stores campaign for Nike in São Paulo. The company worked with graffiti artists in the city to add Air Max shoes to graffiti characters to showcase the street art as part of the city's culture and promote the shoes. Visitors to the murals could then buy the shoes, using geolocation technology. The campaign was prompted by an effort by the city's governor to remove graffiti from the streets; the governor was later convicted for damage to the city's culture.

Also that year, the firm used AI to develop a new sport called Speedgate as a project for Portland Design Week. The company entered data for around 400 sports into a neural network, then worked through a process of reviewing and refining results to create a feasible new sport option.

In 2021, AKQA won a Cannes Lions Grand Prix and a Fast Company "World Changing Idea" award for its design of "Looop" for H&M, an installation of a fabric recycling machine at a H&M store in Stockholm that customers could use create new items from old garments.

References

Smith, Edwin. (21 July 2012). "AKQA founder, Ajaz Ahmed: I have a duty now to WPP and Sir Martin". [[The Telegraph (London)]].
Spanier, Gideon. (11 November 2020). "WPP merges AKQA and Grey to form AKQA Group". [[Campaign (magazine).
Rosier, Ben. (10 June 1999). "Web wonder - Ajaz Ahmed Co-founder AKQA". [[Campaign (magazine).
(3 October 2012). "Pioneers of Digital: Success Stories from Leaders in Advertising, Marketing, Search and Social Media". [[Kogan Page]].
Anholt, Simon. (1 July 1999). "Marketing Report: Top 140 Design Agencies 1999". Campaign (Magazine).
Mcilroy, Megan. (17 March 2008). "Digital A-List 2008 No.2". [[Ad Age]].
Stampler, Laura. "AKQA Rejected WPP Twice And Dentsu Once Before Selling". Business Insider.
Morrissey, Brian. "AKQA Readies China Outpost". Ad Week.
Beltrone, Gabriel. (11 December 2011). "Agency of the Year: AKQA".
Hoge, Patrick. "Digital marketer AKQA to hire 100". San Francisco Business Times.
. (2007). ["Media Top 100 2007: 93. Ajaz Ahmed"](https://www.theguardian.com/media/2007/jul/09/mediatop1002007.mondaymediasection89). *The Guardian*.
(19 September 2010). "Bidders line up for AKQA". Financial Times.
Smith, Edwin. (21 July 2012). "AKQA founder, Ajaz Ahmed: I have a duty now to WPP and Sir Martin". [[The Telegraph (London)]].
(20 June 2012). "WPP to buy digital agency AKQA for $540m". [[Financial Times]].
(20 June 2012). "WPP to buy digital agency AKQA for $540m". [[Financial Times]].
Montgomery, Angus. (22 April 2014). "Design companies bag Queen's Award for Enterprise". Design Week.
(17 March 2016). "School Report: AKQA 2016". Campaign Live.
McCellan, Steve. (11 November 2020). "WPP Merges AKQA And Grey Into AKQA Group". Mediapost.
(17 October 2024). "WPP announces leadership transition at AKQA". WPP.com.
(15 July 2025). "WPP appoints Baiju Shah as Global CEO of AKQA".
Spanier, Gideon. (11 November 2020). "WPP merges AKQA and Grey to form AKQA Group". [[Campaign (magazine).
McCellan, Steve. (11 November 2020). "WPP Merges AKQA And Grey Into AKQA Group". Mediapost.
. (9 November 2012). ["Digital agency AKQA to open office in Japan"](https://japantoday.com/category/business/digital-agency-akqa-to-open-office-in-japan). *Japan Today*.
Smith, Edwin. (21 July 2012). "AKQA founder, Ajaz Ahmed: I have a duty now to WPP and Sir Martin". [[The Telegraph (London)]].
Ingham, Lucy. (14 April 2020). "Coronavirus case studies: How AKQA is using radio to maintain company culture during lockdown". Verdict.
Oster, Erik. (29 August 2017). "AKQA Acquires Danish Digital Agency DIS/PLAY". AdWeek.
Hoge, Patrick. "Digital marketer AKQA to hire 100". San Francisco Business Times.
Mortimer, Natalie. (24 April 2015). "AKQA acquires Italian digital agency H-Art". The Drum.
. (19 February 2008). ["Fast 50 2008: AKQA"](https://www.fastcompany.com/713742/fast-50-2008-akqa). *[[Fast Company]]*.
Gianatasio, David. (7 March 2016). "AKQA Acquires App Agency Potato". AdWeek.
Glenday, John. (12 June 2018). "AKQA acquires majority stake in Universal Design Studio & Map Project Office". The Drum.
Burrowes, Tim. (8 February 2017). "Digital giant AKQA opens doors in Australia through rebadge of DT". Mumbrella.
Allison, Austyn. (22 September 2019). "Hug to become AKQA". Campaign Middle East.
Faw, Larissa. (2 September 2020). "AKQA Strengthens EMEA Footprint With Two New Studios". MediaPost.
Morrissey, Brian. (19 May 2005). "AKQA Designs Xbox 360 Game Interface". [[AdWeek]].
. (10 January 2008). ["Coca-Cola: Happiness Factory - Now Hiring"](https://adage.com/creativity/work/happiness-factory-now-hiring/2559). *[[AdAge]]*.
Morrissey, Brian. (12 January 2008). "Coke Brings 'Happiness' Franchise Online". [[Ad Week]].
Vranica, Suzanne. (27 December 2011). "The Best and Worst Ads of 2011". [[The Wall Street Journal]].
Voight, Joan. (7 March 2011). "pps: Nike Training Club: More Function, Less Yoga". MediaPost.
(27 August 2014). "The story behind Nike's basketball court that lights up like a Christmas tree". [[The Washington Post]].
(2 August 2016). "Captain Worldwide Opens, DDB Chicago, CCF, CP&B See Shift in Creative Leadership". [[Ad Age]].
(20 October 2015). "Usher Makes Sure You "Don't Look Away " From Unarmed Victims In New Video". [[Fast Company]].
(4 December 2016). "Make your own Planet Earth-style documentaries with this BBC app".
(15 November 2016). "BBC Earth and AKQA create Attenborough's 'Story of Life' app". [[Campaign (magazine).
(20 June 2019). "AKQA Sao Paulo Wins Media Grand Prix". MediaPost.
(24 June 2019). "Nike Air Max Wins Cannes Grand Prix For Media". [[AdAge]].
. (2 January 2020). ["Ad of the Year: Campaign US' favorite ads of 2019"](https://www.campaignlive.co.uk/article/ad-year-campaign-us-favorite-ads-2019/1669731). *[[Campaign (magazine)*.
(19 June 2019). "Nike's Graffiti Stunt That Encouraged Sneakerheads to Shop on Mobile Wins Grand Prix in Media". [[Ad Week]].
(12 April 2019). "Here's how to play Speedgate, the first sport designed by AI". [[Fast Company]].
(11 April 2019). "AKQA says it used AI to invent a new sport called Speedgate". [[TechCrunch]].
(15 April 2019). "AI developed a whole new sport". [[Engadget]].
(29 June 2021). "Cannes Lions: See all the Grand Prix winners". Campaign Live.
Adele Peters. (4 May 2021). "Bring your old clothes and this in-store recycling machine will turn them into something new". [[Fast Company]].

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